20 September 2016
How to turn data into actionable insight
Insight expert Anya Marco sheds light on survey design and how to generate valuable insight.
11 May 2016
How to gain and retain readers
Want to draw in a wider readership with your articles? Here’s how.
3 October 2014
Should you worry about grammar mistakes on social media?
We all know that grammar, punctuation and typo mistakes are bad. Very bad. So bad that one misplaced apostrophe can cause you to doubt the entire education system and your value as a human being. Or so it would seem based on the public response to social media mistakes. But are we being too harsh on ourselves?
28 February 2014
Business writing: why you shouldn’t tone it down
When you communicate with a client, customer or colleague, there are two rules of thumb: work out your purpose and choose your tone. Guest blogger Pippa Van Praagh from City & Guilds explains why this matters and how you should go about it.