17 February 2016
Email tone: 7 steps to success
An inappropriate tone can give the wrong impression to your reader. Here are 7 tips to nail the tone of your emails.
20 January 2015
Opening sentences: how to start an email
Do you struggle to start emails and spend ages on your opening sentence? Save yourself time by following this guide.
5 September 2014
How to write an effective sales email
You’re back from the summer break and super motivated for work! (Yes, you are.) And what better way to start the autumn than by generating new business? Hurray! But maybe your sales emails fall flat. So before you start, let us show you how to write emails that people want to read.
2 May 2014
Email subject line: get it right every time [video]
To open or not to open? That is the question your readers will ask – based on your email subject line. So don’t fluff it. Watch our video and get it right.
4 April 2014
How to manage your business emails
We all hate email mishaps, which is why I’m campaigning to bring back the phone. Yay, the phone – that good old piece of technology that never embarrassed or failed you. Let it back in your life and you won’t regret it.
21 March 2014
With sincerest gratitude: how to sign off your emails
Life is so much easier when there are rules to follow – for me at least. But email etiquette is in its infancy and no one’s quite sure what to do. If you find email sign-offs a minefield, my handy guide will help you avoid an explosion.