20 September 2016
How to turn data into actionable insight
Insight expert Anya Marco sheds light on survey design and how to generate valuable insight.
7 June 2016
Leadership essentials: how to manage other people’s writing
By applying a few management techniques to your editing style, you’ll see a vast difference in the quality of your team’s documents.
11 May 2016
How to gain and retain readers
Want to draw in a wider readership with your articles? Here’s how.
8 March 2016
4 ways to overcome writer’s block
Struggling with a document? Need a cure for writer’s block? Try these 4 practical techniques to get the ball rolling.
17 February 2016
Email tone: 7 steps to success
An inappropriate tone can give the wrong impression to your reader. Here are 7 tips to nail the tone of your emails.
20 January 2016
George Orwell’s 6 rules on writing well
Love him or hate him, George Orwell knew how to write. What was his secret? Six simple rules for writing well. And here they are…
17 December 2015
Are you using question marks correctly?
It’s not always clear when you can or can’t use a question mark. Read on to find out if you’re using them correctly.
9 November 2015
How to punctuate with quotation marks
How do you punctuate with quotation marks? Swot up by reading this guide.
8 October 2015
Is your writing in the active or passive voice?
Learn the difference between the active and passive voice. Once you know it, always use the active voice in your business writing!
24 September 2015
The 6 principles of persuasive writing
Whatever your job, you need to persuade people to do things. So what’s the trick? We reveal six famous principles of persuasive writing.
11 September 2015
One word or two?
It’s easy to get held up in your writing when you’re not sure whether to use one word or two. Here’s a quick run through the most common confusions.
27 August 2015
‘Yes, I do’ or ‘Yes, I have’
It’s common to use ‘yes, I do’ and ‘yes, I have’ interchangeably. Here’s the one tip you need to get it right every time.
14 August 2015
The magic number for paragraph and sentence length
Paragraph and sentence length have a big impact on the readability of your document. Keep both short and concise and you’ll transform your document!
31 July 2015
‘Agree’ vs ‘agree on’
Do you ‘agree content’ or ‘agree on content’? Find out whether you can use ‘agree’ alone.
21 July 2015
How to pronounce foreign words in English
Chorizo. Chablis. Bruschetta. Macchiato. Schadenfreude. Doppelgänger…How on earth are you supposed to pronounce foreign words in English without sounding like an idiot?
1 July 2015
How to write attention-grabbing letters
With five easy techniques, you can write letters that grab your readers’ attention and keep them reading!
11 June 2015
Inspirational quotes on good writing
We’ve written many posts on grammar, punctuation and style, which are all excellent reference points for the business writer. But often a great quote (by a great thinker) can really inspire you. So here are a few to raise your interest in writing well.
1 June 2015
3 writing mistakes you don’t know you’re making
Do you love long sentences? Are you a sucker for the passive voice? You could be making some big-time writing mistakes. Here are three to watch out for.
4 May 2015
The truth about business writing style: keep it simple
Do you spend more time flicking through a thesaurus than thinking about your main message? If fancy language is the focus of your business writing style, something’s gone wrong. But it’s never too late to get it right…
15 April 2015
What is a malapropism?
‘For all intensive purposes, we should of conducted the do diligence before making the acquisition.’ What is a malapropism and how do you avoid it?
25 March 2015
When to use ‘I’ and ‘we’ in business writing
Is it OK to write ‘we’ in a report? What if ‘we’ refers to more than one group of people? And can you shift between ‘I’ and ‘we’ in an email? This post guides you through.
10 March 2015
Confusing words: the ultimate A-Z reference guide
There are some words that always trip you up. Maybe they sound like others or have a similar spelling. Or maybe the meaning just doesn’t stick in your head. If only all the answers were in one place. Now they are. This is the ultimate guide to confusing words, and it’s here to help.
6 January 2015
Five ways to sharpen your business language in 2015
2015 is the year to become a superb business writer! And it doesn’t take much – just a nudge in the right direction and a little determination. So what are you waiting for?
15 December 2014
Five ways to keep your work emails safe
One short email can destroy a career. So follow these five basic steps to keep your work emails safe and protect your reputation.
18 November 2014
Wriggle words: how to write clearly and not get sued
We all know that clear, concise writing is essential in business. Yet many of us struggle to make our point. Why? Often it’s a fear of commitment.
15 October 2014
Be short, be simple, be human: an introduction to plain writing
We can all struggle to find words that accurately express our thoughts, and this gets in the way of communicating our message. Let me introduce the principle of plain writing: keep it short and simple (KISS). Adopting this principle every time you write will make the process easier and the end product far clearer.
19 September 2014
Writing numbers in business documents
Is it 7 or seven? Three per cent or 3%? We cover the most common rules for writing numbers so your documents are consistent and professional.
12 September 2014
Bankers: ditch the slang and embrace proper English
After eight years as an investment banker, our anonymous guest blogger blows the whistle…on financial slang. We share his story and applaud his bravery.
5 September 2014
How to write an effective sales email
You’re back from the summer break and super motivated for work! (Yes, you are.) And what better way to start the autumn than by generating new business? Hurray! But maybe your sales emails fall flat. So before you start, let us show you how to write emails that people want to read.
13 June 2014
How do you stay focused in a world of distractions?
Too distracted to work? Aren’t we all! But marketing consultant Nik Speller offers up useful tips on how to remove unwanted distractions that kill concentration and stifle good writing.
6 June 2014
Surviving and thriving at presentations
Weak at the knees at the thought of presenting? A well-prepared presentation will settle your nerves. And we have seven top tips to help you win.
16 May 2014
The F-word: will swearing at work get you fired?
Lots of people swear at work without a problem. Others swear at work and lose their jobs. So should you ever use the F-word in the office? And if you’re prone to swearing, how can you stay safe?
9 May 2014
A rough guide to dealing with Brits in the workplace
‘We aren’t as miserable as we seem’, says entrepreneur and guest blogger James Osbaldeston, as he tries to persuade international colleagues to go easy on the British at work.
4 April 2014
How to manage your business emails
We all hate email mishaps, which is why I’m campaigning to bring back the phone. Yay, the phone – that good old piece of technology that never embarrassed or failed you. Let it back in your life and you won’t regret it.
1 April 2014
When should I use formal writing?
This week, we look at when to use ‘formal’ language at work.
21 March 2014
With sincerest gratitude: how to sign off your emails
Life is so much easier when there are rules to follow – for me at least. But email etiquette is in its infancy and no one’s quite sure what to do. If you find email sign-offs a minefield, my handy guide will help you avoid an explosion.
14 March 2014
What does global English mean to you?
You’re more likely to get a job in England today if English is your second language, not your first. So for how much longer will ‘standard’ British and US English rule supreme? And what must we do in the UK to adapt?
7 March 2014
Six top tips for proofreading perfection
Let’s face it, we all make mistakes in our documents. Some are more forgivable than others, but they all undermine the hard work we put in. What’s the best way to avoid them? You can vow never to write again, but that’s a little impractical. Instead, follow my simple six-step guide to proofreading.
28 February 2014
Business writing: why you shouldn’t tone it down
When you communicate with a client, customer or colleague, there are two rules of thumb: work out your purpose and choose your tone. Guest blogger Pippa Van Praagh from City & Guilds explains why this matters and how you should go about it.
21 February 2014
Is office jargon really a problem?
People have been complaining about jargon and management speak for a very long time. But are we making a fuss over nothing? Or does this language suggest bigger problems in our work culture?
18 February 2014
Using contractions in business writing
Is it OK to use contractions in business writing, such as ‘don’t’, ‘can’t’, ‘won’t’? Read on to find out.
14 February 2014
Comfort vocab: what’s your trade mark phrase?
Do you repeatedly use the same words in speech or writing? Is it deliberate or subconscious? Today we explore comfort vocab and what it says about our approach to work.
7 February 2014
The importance of clear legal writing
The Law Society and the Solicitors Regulation Authority have supported plain English for years. But why are lawyers still so reluctant to use clear language? In just 400 words we try to persuade our legalistic readers to change their ways.
31 January 2014
Five easy ways to improve writing in your organisation
We list our top five tips for improving writing in your organisation. Do you have any other suggestions? Have you tried something that’s really worked? Share your experiences by posting a comment.